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Get in touch with us at info@new.com

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How does the delivery process work?Customers can browse local businesses, place orders through the app, and receive their items quickly at their doorstep.
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What types of businesses can I order from?The app partners with a variety of local businesses. Download the app and put in your delivery address and the available stores will be available.
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Is there a delivery fee?Delivery fees may vary based on distance and the specific business; details are provided at checkout.
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How can I track my order?Customers can track their orders in real-time through the app, receiving updates on delivery status.
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Can I schedule deliveries for later?Yes, users have the option to schedule deliveries at a convenient time for them.
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What if my order is incorrect or damaged?Customers should contact customer support through the app to resolve any issues with their order.
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How do I support local businesses through this app?By using our platform to order from local shops, customers directly contribute to the local economy and help sustain small businesses.
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Is the app available for both iOS and Android?Yes, the app is available for download on both platforms.
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What payment methods are accepted?The app accepts various payment methods, including credit/debit cards and digital wallets.
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Are there any promotions or discounts for first-time users?New users can often benefit from special promotions or discounts; check the app for current offers.
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